Privacy Policy & Refund Terms
Non-Refundable Clause
All payments made to or received by
Ecom Store Inc are
non-refundable if an individual, company, or entity temporarily or permanently closes or pauses their business or related activities.
Information Collection & Use
When you interact with our platform, we automatically collect certain data such as:
- Pages viewed and time accessed
- Products purchased
- IP address and location-based data
This information helps us provide more relevant advertising (“retargeting”) and improve website performance.
This data is not personally identifiable.
A) Personally Identifiable Information (PII)
We do
not sell or rent your personal information. PII may be stored securely on external servers or cloud providers used by Ecom Store Inc.
Any information you make public (e.g., blog comments) will be visible to others and may remain in cached or archived versions even if deleted. Our blog may be managed by a third party, and you will need to contact them directly to remove personal info.
All data submitted via our contact form is used internally for communication by
Ecom Store Inc.
B) Non-Personally Identifiable Information
We may share anonymous usage data (such as exit pages, click data, or device type) with trusted third parties to analyze how our services are used. This does
not include any PII.
Cookies & Retargeting
As you browse
ecomstoreinc.com, we place advertising cookies to understand your interests. Based on this, you may see retargeted ads on other websites.
These cookies
do not collect your name, email, phone number, or address. You may
opt out here.
Security
We use secure servers and encryption to protect your data, including payment information like bank or card details.
Cover Revision Policy
We offer unlimited free revisions (based on your package) as long as the original concept remains unchanged. Revisions are delivered within
48 hours.
Refund Policy
We offer refunds under
very specific conditions. A 100% refund is possible
only if no work has started.
Refund Will Be Void If
- You selected a special/custom package
- You requested revisions beyond the initial concepts
- You were unresponsive for 14+ days
- You paused or canceled the project
- You violated company policy
- Your brief lacked key information
- Your business closed or changed name/ownership
- You requested a refund due to “change of mind”, internal conflict, etc.
- You accepted and approved multiple revisions
How To Request A Refund
To request a refund, please contact us via one of the following:
- Phone: +1 (925) 433-6277
- Email: [email protected]
- Live Chat: Available 24/7 on our website
We will first attempt to resolve your issue under our revision policy. If unresolved, your request will be reviewed by our Refund Department.
Thank you for trusting Ecom Store Inc.
